Cookie Policy

Cookie Statement

Welcome to our Cookie Statement. Here, we explain how we use cookies and similar technologies to enhance your experience on our website and apps.

What are Cookies?

Cookies are small data files stored on your device. They help our website function effectively, analyse how our services are used, and tailor advertising to your interests.

How we use Cookies?

At Aloha, we use cookies to gather information for various purposes, which include:

– IP Address: Identifying your device on the internet.
– Device ID: Recognizing your specific device.
– Pages Visited: Understanding which parts of our website you find useful.
– Browser Type: Ensuring compatibility and optimal display.
– Browsing Information: Observing how you navigate through our site.
– Operating System: Tailoring our content to your device’s capabilities.
– Internet Service Provider: Assessing general connection information.
– Timestamp: Recording the time of your visits for analysis.
– Ad Interaction: Determining your response to our advertisements.
– Referral URL: Knowing where you came from if you clicked a link to get to our site.
– Usage of Features or Activities: Tracking engagement with specific functions on our website or apps.

These cookies allow us to recognize you as the same user across different pages of our website, various devices, other websites, or while using our Aloha apps.

At Aloha, we are committed to optimizing your experience on our platforms, ensuring each interaction is as efficient, secure, and tailored to your needs as possible. The use of cookies is a key part of this commitment.

Types of Cookies We Use:

– Necessary Cookies: Essential for the core activities of our website, these cookies enable basic functions like signing into your Aloha account and remembering your language preferences.

– Analytical Cookies: These help us understand user behaviour. By collecting data on which areas of the site you visit and how you use our services, we can continuously improve your Aloha experience.

– Marketing Cookies: Designed to enhance your interaction with our advertising, these cookies track your engagement with our promotional content. This allows us to present you with marketing that is more relevant and aligned with your interests and activities on Aloha.

Your Choices:
You have control over cookie usage. Visit our [Cookie Settings] to customize your preferences or opt out.

How to Manage Cookies:
For detailed instructions on managing cookies in your browser, check our [Cookie Management Guide].

Updates and Contact:
We regularly update our Cookie Statement to reflect changes in technology and law. Questions? Contact us at [Contact Information].

Further Information:
For more on cookies and privacy, visit our Privacy Policy.

Cookie Management Guide

This guide will help you manage your cookie settings in various web browsers. Remember that disabling cookies might affect the functionality of many websites.

• Google Chrome Guidelines here.
• Mozilla Firefox Guidelines here.
• Microsoft Edge Guidelines here.
• Apple Safari Guidelines here.

Mobile Browsers
– iOS (Safari): Go to ‘Settings’ > ‘Safari’ > ‘Block All Cookies’.
– Android (Chrome): Open Chrome, tap the three dots > ‘Settings’ > ‘Site Settings’ > ‘Cookies’.

Note: The steps above might vary slightly depending on your browser version. Always ensure your browser is updated to the latest version for the best security and functionality.

Cookie Settings

Welcome to our Cookie Settings page.
Your privacy is important to us. We use cookies to improve your experience, analyse traffic, and serve personalized advertising.

Understanding Your Choices
Your consent is required for us to use certain types of cookies. You can change your preferences at any time. Note that disabling cookies may impact your experience on our site.

Consent for All Cookies
– [ ] I consent to the use of all cookies.
– [ ] I do not consent to the use of non-essential cookies.

Customize Your Cookie Preferences

1. Necessary Cookies
– Description: At Aloha, we prioritize seamless functionality and user convenience through the use of Necessary Cookies. These are essential for the smooth operation of our websites and apps, and they are required for accessing and enjoying our services.

Here’s how Necessary Cookies enhance your experience with us at Aloha:

1. Seamless Operation: They ensure that our website and apps function correctly. This includes basic operations like setting up an account, signing in, and managing your bookings with ease.

2. Personalized Settings: Necessary Cookies remember your preferences, such as your chosen currency and language, your past searches, and other settings. This personalization makes using our website and apps more efficient and enjoyable, as it tailors the experience to your specific needs.

3. Efficient Access: We recognize the importance of your time. That’s why these cookies store your registration information, sparing you the hassle of repeatedly typing in your login details every time you visit our website or app. Rest assured, your passwords and sensitive data are always encrypted for your security.

Necessary Cookies at Aloha are not just about enabling basic website functions. They are about creating an advanced, user-centric platform that intuitively adapts to your individual requirements and preferences. This ensures a browsing and booking experience that’s not only easy but also secure and accessible. By choosing Aloha, you’re opting for a service that understands and caters to your unique needs, thanks to the smart implementation of Functional Cookies.
– Toggle: [✓] Enabled (Cannot be disabled as they are essential for website operation.)

2. Analytical Cookies
– Description: At Aloha, we employ Analytical Cookies to meticulously monitor and enhance the performance of our website and apps. These cookies play a crucial role in refining our services and offerings, based on real user interactions and feedback.

Here’s how Analytical Cookies function at Aloha:

1. User Interaction Insights: They help us understand how visitors and customers like you engage with Aloha’s website and apps. This includes tracking your navigational patterns and preferences.

2. Continuous Improvement: These cookies are instrumental in advancing our website, apps, and communications. They ensure that Aloha remains interesting, relevant, and user centric.

3. Functionality Assessment: By analysing what works well and what doesn’t, these cookies guide us in optimizing our site and app functionality.

4. Ad Effectiveness: We use these cookies to gauge the impact of our advertisements and communications, ensuring they resonate with our audience.

5. Post-Ad Interaction Tracking: Analytical Cookies also allow us to observe user interactions on our website or apps following exposure to our online advertisements, even those on third-party websites.

6. Partner Insights: They enable our business partners to understand if their customers are taking advantage of the accommodation offers integrated into their websites through Aloha.

The data collected through Analytical Cookies at Aloha is comprehensive. It includes which pages you’ve browsed, your entry and exit points on our site, the type of platform used, your engagement with our emails, and detailed timestamp information. This extends to the specifics of your site or app interaction, like the clicks you make, your scrolling behaviour, the search terms you use, and the text entered in various fields.

All of this information is invaluable to us at Aloha. It allows us to tailor your experience, making every interaction with our website and apps as seamless, intuitive, and satisfying as possible. Through these cookies, we continuously evolve and innovate, ensuring that Aloha remains at the forefront of offering exceptional digital experiences.
– Toggle: [ ] Enable | [✓] Disable

3. Marketing Cookies
– Description: At Aloha, we utilize Marketing Cookies to provide you with a personalized and engaging experience across various platforms. These cookies, used in collaboration with our trusted partners, gather information over time, spanning multiple websites, applications, and platforms.

Here’s how Marketing Cookies are used at Aloha:

1. Interest-Based Personalization: By analysing your website visits and click behaviour, we categorize you into specific interest profiles. This helps us display customized content, like travel suggestions or unique accommodations, on Aloha as well as on other websites.

2. Tailored Advertising: These cookies enable us to show you personalized and interest-based ads on the Aloha website, our apps, and other sites. This process, known as “retargeting,” is based on your browsing activities, including destinations you’ve searched for, accommodations viewed, and prices seen. It also takes into account your overall online shopping habits.

3. Retargeting Across Platforms: We use retargeting to engage with you both while you’re browsing our site and after you’ve left. These ads might appear on other websites, in different apps, or within emails, aiming to encourage you to explore further or return to Aloha.

4. Social Media Integration: Our website and apps incorporate social media features, allowing you to like or share content and products on platforms such as Facebook, Instagram, YouTube, Twitter, Pinterest, Snapchat, and LinkedIn. These features are enabled through code from the social media providers, which may place third-party cookies on your device.

5. Social Media Tracking: While these cookies offer functional benefits like sharing content, they also track the websites you visit within their network. This tracking helps build a profile of your online behaviour to present you with customized ads. This profile is also partly constructed based on information the providers gather from your visits to other websites in their network.

6. Privacy Policies of Social Media Providers: For detailed information on how these social media platforms handle your personal data, we encourage you to review their cookie and privacy statements, which may be updated periodically.

7. Collaboration with Third Parties: Aloha works with trusted third-party partners to collect data. Occasionally, we might share information like your email address or phone number with them. These third parties may link this data to other information they collect to create custom audiences or deliver targeted advertisements. To understand how these third parties process your data, please refer to their specific policies, such as Google’s Information Usage and Facebook’s Data Policy.

At Aloha, we are committed to using Marketing Cookies responsibly and transparently, ensuring that your experience with us is both enriching and respectful of your privacy.
– Toggle: [ ] Enable | [✓] Disable

Save Your Preferences
– [Save Changes]

Need Help?
If you have questions or need assistance, please contact our Data Protection Officer at info@aloha.mu.